ICON MERCHANDISE  – HOW IT WORKS

We work exclusively with companies and organizations, offering tailored solutions within merchandise and promotional products.

Our process is simple, personal, and efficient.

Rivermouth supporter at a soccer game

How to Order from Us

1. Choose a Product

Start by exploring our range of bracelets, accessories, apparel, and pet products. On each product page, you’ll find information about materials, customization options, and examples of previous designs. Do you have a specific idea or are you looking for something outside our current assortment? Contact us — we are happy to help develop a solution.

2. Customize to Your Brand

The next step is to adapt the product to your needs.
We offer, among other things:
– Logo application
– Leather embossing
– Printing
– Custom colors
– Special packaging
You can upload your logo and specify your requirements directly in your quote request.
If needed, we will provide a proof for approval before production.

3. Quote & Dialogue

Once we receive your request, we will get back to you with:
– Pricing based on volume and specifications
– Customization suggestions
– Delivery timeline
– Possible alternatives
We work in close dialogue with our clients and ensure everything is clear before production begins.

4. Production

Once the quote is approved, production begins.
We focus on:
– Quality in materials and craftsmanship
– Careful control of logos and details
– Clear communication throughout the process
For larger projects, we provide ongoing updates.

5. Delivery

Products are delivered according to the agreed timeline.
We can offer:
– Consolidated shipping
– Direct delivery to multiple addresses
– Delivery in time for events or campaign launch dates
– Our goal is for you to feel confident throughout the entire process — from idea to finished product.

Frequently Asked Questions

MOQ – Minimum Order Quantity

Minimum quantities vary depending on the product and customization.

Contact us
with your requirements, and we will provide clear information.

Delivery Times

Lead times depend on product, volume, and level of customization.
Typically, delivery time ranges between 4–8 weeks after quote and proof approval.

Do you have a fixed deadline? Let us know and we will explore what is possible.

Payment

Payment terms are agreed upon and confirmed in connection with the quote.
We invoice companies and organizations.

Special Projects

We also assist with custom productions and unique solutions.

If you have an idea — let’s develop it together
.